Why Use Trench Control

We strive to provide the widest range of ground support products available and we have the caacity to supply all your requirements from a single source. With depots nationwide we provide the best distribution network of any supplier.

I have have outlined the main points of interest regarding our hire proceedures below. However, if you have any further queries please call us on 045 866 944.

Channine Dale - Hire Desk

Engineering Support
Our team of engineers provides technical back-up throughout the country. Our engineering staff have extensive geotechnical experience gained in the construction industry. State-of-the-art computer drafting and design facilities ensure high standards and rapid response times. 

Ordering
We aim to provide immediate response to your requirements, although advance orders do assist us in providing you with the best possible service. Please give as full a site address as possible, a site telephone number if possible and quote an order number.

Deliveries
Unloading the delivery vehicle is the responsibility of the customer. Please ensure you have a suitable lifting appliance available for off-loading. Special vehicles e.g. lorry loaders, articulated lorries or low loaders can be arranged to deliver the equipment.

Using the Equipment
Use the equipment as set out in our user guides or as advised in writing by our engineering department. It is in your interest to look after the equipment as loss charges can mount up.

Off-hiring
The equipment is considered to be on hire until you inform us of the date that it is available for collection, or the date you return it to our depot.

We undertake to collect the equipment within 14 days of the off-hire date, it is your responsibility during this period. If you are leaving site, please note that we require at least 7 days’ notice to arrange the transport, and we require you to be on site to ensure there is a safe system of work in place for the loading operation. Should we arrive on site to find there is not a safe means of collecting the equipment, we reserve the right not to proceed with the collection and to charge you for the wasted journey.

Please advise the depot which piece of equipment is to be collected, especially if there is additional equipment on site and obtain an "off-hire number" for your records.

Collections
Reloading the collection vehicle is the responsibility of the customer. Please ensure you have a suitable lifting appliance available for loading.

Returns
When returning equipment on your own transport, please ensure that the equipment is counted at the depot and the amounts entered on the "checking-in-return" form, a copy of which should be taken by your driver.

Loss/Damage
Loss and damage cannot be assessed at the time of return and will be advised on the Goods Inwards Note sent to your invoice address. Small outstanding amounts of equipment will be assumed lost to prevent ongoing hire charges.

Large outstanding amounts will continue on hire unless the depot is notified. Where high damage charges are anticipated, you will be informed by telephone so that you can inspect the goods in our yard within 7 days. Please direct all queries related to checking-in-returns and Goods Inwards note to the issuing depot as soon after receipt as possible.